Privacy Policy

A. PRIVACY STATEMENT
Collections Australia Network (CAN) is committed to protecting your privacy in connection with Personal Information, hereinafter defined, received from you. CAN.s practices concerning the collection and use of personal information on the www.collectionsaustralia.net website, or all other CAN owned, operated, licensed or controlled sites (collectively the .Site(s).) as well as personal information collected by CAN via alternate business channels such as telephone calls, outreach activities, conferences, or from our partners, are guided by the Information Privacy Principles of the Federal Privacy Act 1988. Subject to the requirements of applicable law, this privacy policy (.Privacy Policy.) details the privacy practices of CAN in connection with your use of the Site(s), and other related activities. By using the Site(s) you are deemed to consent to the Privacy Policy as well as the CAN website Terms and Conditions, as applicable.

If you do not consent to the Privacy Policy and the practices outlined below, do not use the Site(s), access our services, download materials or use CAN software. Subject to applicable law, CAN revises the Privacy Policy from time to time and we encourage you to visit this page to review our current Privacy Policy because it is binding on you. All updates will be published and we will revise the .last updated. date at the bottom of the Privacy Policy. A notice will be posted on our Site whenever this Privacy Policy is changed in a material way. Subject to applicable law, your continued use of the Site(s) and/or your use of CAN software constitute your consent to the Privacy Policy as revised from time to time. We encourage you to read the complete Privacy Policy and to contact us via email or post as set forth below with any questions or comments that you have.

B. HOW WE COLLECT YOUR PERSONAL INFORMATION
In some instances you are able to browse through our Site(s) without telling us who you are or revealing information that would permit us to personally or directly identify you (.Personal Information.). CAN may collect information in a number of ways. The most common are when you are asked to register before joining a limited access part of the Site(s). CAN may also receive Personal Information about you from other business channels such product demonstrations, service engagements, or from our partners.
CAN typically collects Personal Information such as e-mail address, name, company, organization or location but may collect other information for licencing purposes. CAN also collects information about its Site(s) visitors which does not necessarily identify the visitor using our server log files as described below.

C. HOW WE USE YOUR PERSONAL INFORMATION
CAN generally uses your Personal Information for purposes such as to help us create online content, to help us personalize or enhance your experience on our Site(s); to help you find services or information on our Site(s); to provide you with assistance or respond to your inquires; for interactive communications with you about our services; to relieve you from having to provide your Personal Information more than once; in order to prevent unlicensed or illegal use of CAN software; to notify you by email, telephone or other medium about service changes and upgrades; and to help us manage and administer our Site(s) or as otherwise described herein.
We will only publish personal information on our sites if it has been collected for this purpose with your knowledge or if you have consented to the disclosure. When giving such consent you should be aware that information published on our sites is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that, once the information is published on this site, we will have no control over its
subsequent use and disclosure.
The information about our users and visitors that CAN collects is important to us and we do not sell it to other parties. Except in the limited circumstance set forth below, CAN will disclose Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law, subpoena, court order or other legal process; (b) protect and defend the rights or property of CAN and its family of Web sites, and (c) protect the personal safety of users of CAN, its Site(s), or the public.
You will be given the opportunity to withdraw your contributed content, should management responsibility for CAN ever transfer to another entity. Please note that CAN maintains archives of its web logs, database, and other systems and information and that it is possible some of this information may remain archived after CAN deletes the information from its active database. CAN maintains these archives for disaster recovery, legal, administrative and other non-marketing purposes.
CAN does use other information that we collected from our server log files to get a better understanding of our visitors and customer base in order for us to enhance our Site(s), services. This information is compiled and analyzed on an aggregate basis and does not identify you personally. This information helps us to determine the content that provides value to our users and visitors.

D. HOW WE PROTECT AND STORE YOUR PERSONAL INFORMATION
CAN has security measures in place to protect the loss, misuse and alteration of your Personal Information under our control. These include a firewall to prevent unauthorized access to our systems. Personal Information and customer data is stored in password-controlled servers with limited and controlled access on a need-to-know basis. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences. However, CAN accepts no liability for any unintentional disclosure. Except under conditions explained in the Privacy Policy, your Personal Information is never shared outside CAN.
CAN.s assets are owned by the Department of Communications, Information Technology and the Arts (DCITA) and stored on servers located within Australia.
You represent and warrant that you have the right and ability to provide CAN with the data as described in the Privacy Policy (including any third party data) and that no data infringe any patent, copyright or any other proprietary rights of a third party, nor violates any applicable data protection laws.
When you register with the Site(s), you may be provided a password that will allow you to access the Site(s). You are ultimately responsible for maintaining the confidentiality and security of your Personal Information and use of your password whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your password. We recommend that you do not divulge your password to anyone. Please take care when using and storing it.

E. HOW WE USE WEB LOGS
In addition to the Personal Information that we collect when you register, we also use web logs. These automatically record anything a web server sees, which may include email addresses you enter into a form or pages viewed by a user at a particular IP address. We do not use share tracking information (other than with DCITA) and do not allow other organizations to place web beacons on our sites.

F. LINKS, DISCUSSION FORUM AND PUBLIC AREAS
Our site may contain links to other sites, including ones that display our logo and name alongside other organizations. CAN assumes no responsibility for the content or the privacy policies and practices of such web sites. CAN encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours. Please remember that any information you submit in a discussion forum, message board or other such area will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

G. PROTECTION OF CHILDREN.S PERSONAL INFORMATION
CAN respects the privacy of parents and children, and believes that parents should supervise their children's online activities and consider using parental control tools such as those available via the National Institute of Family Studies. National Child Protection Clearinghouse (http://www.aifs.gov.au/nch/internetsafety.html) . These tools can also prevent children from otherwise disclosing online their name, address and other Personal Information without parental permission.

H. CONTACT INFORMATION
CAN welcomes your comments regarding our information handling practice and this Privacy Policy and you may contact us at the following address:

Collections Australia Network
Box K346
Haymarket NSW 1238

Ph: 02 92170469
Mob: 0412 545 343
Fax: 02 9217061

Last updated: 29 April 2005